Refund & Cancellation Policy
Last Updated: January 2026
This Refund & Cancellation Policy outlines the conditions under which cancellations, returns, and refunds are handled by Meg AV Sales (“Company,” “we,” “us,” or “our”). By placing an order through https://megaavsales.online, you agree to the terms described below.
Meg AV Sales operates as an independent reseller of antivirus software, digital license keys, and computer-related accessories within the United States.
Meg AV Sales is owned and operated by AllRoundFix LLC, a company committed to providing dependable products, transparent pricing, and a secure online purchasing experience.
Order Cancellation
Before Processing
Orders may be canceled if the request is made before processing or shipment begins. If you wish to cancel, please contact our support team immediately after placing your order.
Once order processing has started, cancellation may no longer be possible.
After Processing or Delivery
Orders that have already been processed, shipped, or digitally delivered cannot be canceled.
For digital products, delivery is considered complete once the license key, activation code, or download instructions have been issued.
Refund Eligibility
Refund eligibility depends on the product category purchased.
Digital Products (Antivirus Software & License Keys)
Due to the nature of digital goods:
- Refunds are generally not guaranteed once a license key or activation details have been delivered.
- A refund request may be reviewed only if:
- The license key is verified as invalid at the time of delivery, and
- The product has not been activated or used.
Refund requests for digital products must be submitted within 7 days of purchase.
Physical Products (Computer Accessories & Peripherals)
Physical items may qualify for return if:
- The product arrives defective, damaged, or incorrect
- The return request is made within 7 days of delivery
Returned products must be unused and in their original packaging unless the item was received damaged or defective.
Non-Refundable Items
The following items are not eligible for refunds:
- Activated or used digital antivirus licenses
- Downloaded digital products
- Items damaged due to misuse, negligence, or unauthorized modifications
- Clearance or promotional items clearly marked as non-refundable
Return Procedure (Physical Products)
To initiate a return:
- Contact our support team with your order information.
- Wait for return authorization and detailed instructions.
- Ship the product according to the provided instructions.
Return shipping costs are the responsibility of the customer unless the return is due to our error (such as sending the wrong item).
Refund Processing
Approved refunds will be issued to the original payment method used at checkout.
Please allow 5–10 business days for the refund to reflect in your account, depending on your financial institution or payment provider.
Exchanges
We may offer replacements for defective or incorrect physical items, subject to product availability.
Chargebacks & Payment Disputes
If you experience a billing concern, please contact us before initiating a chargeback with your bank or card issuer.
Unjustified or unauthorized chargebacks may result in order cancellation or account restrictions.
Subscription & Auto-Renewal (If Applicable)
For antivirus subscription services:
- Auto-renewal subscriptions must be canceled before the renewal date.
- Charges processed after renewal may not be eligible for a refund.
Customers are responsible for managing their subscription settings before renewal dates.
Policy Modifications
We reserve the right to update or revise this Refund & Cancellation Policy at any time. Any changes will take effect once published on this page with an updated “Last Updated” date.
Contact Information
For questions related to cancellations, refunds, or returns, please contact us:
Company Name: Meg AV Sales
Website: https://megaavsales.online
Phone: +1 (857) 397-0169
Email: support@megaavsales.online
Address: 670 River St, Hyde Park, MA 02136, United States
